Privacy Policy

Depending on how you interact with us, we may collect the following categories of personal information:

• Contact details — your name, address, phone number, and email address.
• Payment information — handled directly by our payment processor, Stripe. We do not store your full card details on our own servers.
• Transaction information — items you view, purchase, or submit for consignment, and your past order history.
• Consignment submissions — item descriptions, category, and photos you upload when submitting a piece to consign.
• Communications — information you include when contacting us, such as customer support inquiries.
• Device and usage information — your IP address, browser type, and how you interact with the Services.

• To process purchases, consignment submissions, and payments.
• To communicate with you about orders, consignment items, and inquiries.
• To maintain and improve the Services, including our product listings.
• To detect and prevent fraud and to keep the Services secure.
• To comply with applicable law or respond to valid legal requests.

We may share your personal information with:

• Stripe, our payment processor, to process transactions securely.
• Service providers who help us operate the Services, such as email and hosting providers.
• Legal authorities, when required to comply with the law or protect our rights.

We do not sell your personal information to third parties.

The Services may link to third-party sites, such as our Instagram, Facebook, or Whatnot pages. We are not responsible for the privacy practices of those third-party sites — please review their own privacy policies.

The Services are not directed to children, and we do not knowingly collect personal information from children under 13.

We take reasonable measures to protect your personal information, but no method of transmission or storage is completely secure. We retain your information for as long as needed to provide the Services, comply with legal obligations, and resolve disputes.

Depending on where you live, you may have the right to request access to, correction of, or deletion of your personal information. You may also opt out of marketing emails at any time using the unsubscribe link in those emails. To exercise any of these rights, contact us using the details below.

We may update this Privacy Policy from time to time. We will post the revised policy on this page and update the “Last updated” date above.

Questions about this Privacy Policy? Reach us at inquiries@urbanconsignmentboutique.com, by phone at (801) 750-5493, or by mail at 3945 Highland Dr, Salt Lake City, UT 84124.